Legal Document

Terms of Service

Please read these terms carefully before using our website or placing an inquiry with Umax Power.

Last updated: June 2025
SECTION 01

Introduction & Agreement

Welcome to the Umax Power website. These Terms of Service ("Terms") govern your access to and use of our website, including all content, features, and services made available through it.

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please discontinue use of this website immediately.

These Terms apply to all visitors, customers, business partners, and any other parties who access or use our website. This website is operated by Umax Power, a lithium battery pack manufacturer located in Shenzhen, China, providing B2B battery solutions globally.

Important: These Terms constitute a legally binding agreement between you and Umax Power. Your continued use of this website constitutes acceptance of any modifications to these Terms.

SECTION 02

Website Content Usage Rules

All content published on this website -- including but not limited to text, product descriptions, technical specifications, images, graphics, diagrams, and downloadable materials -- is provided for informational and business reference purposes only.

Permitted Use

  • Viewing and reading website content for personal or business evaluation purposes.
  • Downloading product datasheets or technical documents explicitly made available for download.
  • Sharing links to our website pages for legitimate business or informational purposes.

Prohibited Use

  • Reproducing, copying, or redistributing website content without prior written permission from Umax Power.
  • Using any automated tools, scrapers, or bots to extract data from this website.
  • Modifying, translating, or creating derivative works based on our content without authorization.
  • Using our content for any unlawful, misleading, or competitive purposes that could harm Umax Power's business interests.
SECTION 03

Product Information Disclaimer

Product specifications, technical parameters, performance data, and application descriptions published on this website are provided for general reference purposes and are subject to change without prior notice.

All battery specifications -- including but not limited to voltage, capacity, discharge current, cycle life, operating temperature, and dimensions -- represent typical values under standard test conditions. Actual performance may vary depending on application environment, usage patterns, load conditions, temperature, and other external factors.

Specification Accuracy

Specifications listed on product pages are indicative only. Final confirmed specifications will be provided in official quotations and purchase agreements.

Application Suitability

Product application examples are for reference only. Customers are responsible for verifying that selected products meet their specific application requirements.

Price Information

Any pricing information displayed on this website is indicative and does not constitute a binding offer. Actual pricing is subject to formal quotation.

Availability

Product availability and lead times are subject to change. Confirmed availability and delivery schedules will be provided at the time of formal order placement.

Umax Power reserves the right to modify product specifications, discontinue products, or update technical information at any time without prior notice. We strongly recommend contacting our engineering team to confirm specifications before finalizing your design or placing an order.

SECTION 04

Inquiry & Quotation Terms

Submitting an inquiry through our website, email, or any other communication channel does not constitute a binding purchase order or contractual commitment on either party. All inquiries are treated as requests for information or quotation only.

01

Inquiry Submission

When you submit an inquiry, you agree to provide accurate and complete information about your requirements. Incomplete or inaccurate information may result in delays or inaccurate quotations.

02

Quotation Validity

All formal quotations issued by Umax Power are valid for the period stated in the quotation document. Prices and specifications in quotations may change after the validity period expires.

03

Non-Binding Nature

A quotation does not constitute a binding offer or acceptance. A binding agreement is only formed when both parties have signed a formal purchase agreement or Umax Power has issued a written order confirmation.

04

Confidentiality

Technical requirements and business information shared during the inquiry and quotation process will be treated as confidential and will not be disclosed to third parties without your consent.

We aim to respond to all inquiries within 24 business hours. Response times may vary depending on inquiry complexity, time zone differences, and business volume.

SECTION 05

Order & Transaction Terms

All orders placed with Umax Power are subject to the following general terms. Specific commercial terms including pricing, payment schedule, delivery timeline, and warranty conditions will be defined in individual purchase agreements or sales contracts.

Order Confirmation

Orders are confirmed only upon receipt of a signed purchase order or written agreement and payment of any required deposit. Umax Power reserves the right to decline any order at its sole discretion.

Payment Terms

Standard payment terms are defined in the individual sales contract. Typical arrangements include a deposit upon order confirmation with the balance due prior to or upon shipment. All payments are to be made in the currency specified in the invoice.

Delivery & Lead Times

Estimated lead times are provided at the time of quotation and are subject to production scheduling, material availability, and order complexity. Umax Power is not liable for delays caused by factors outside our reasonable control, including customs clearance, logistics disruptions, or force majeure events.

Order Modifications & Cancellations

Order modifications or cancellations must be submitted in writing. Cancellation fees may apply depending on the stage of production at the time of cancellation. Custom orders that have entered production may not be cancellable without financial penalty.

Minimum Order Quantity

Minimum order quantities (MOQ) vary by product type and customization level. Standard MOQ starts from 50 units for custom battery packs. Sample and prototype orders may be accommodated at different terms -- please contact us to discuss your specific requirements.

SECTION 06

Intellectual Property Rights

All intellectual property rights in and to this website and its content are owned by or licensed to Umax Power. This includes, but is not limited to, trademarks, service marks, trade names, logos, product designs, technical documentation, and all other proprietary materials.

IP Category Protection Scope
Brand & Trademarks UMAX POWER name, logo, and associated brand marks
Website Content All text, images, graphics, layouts, and design elements
Technical Documentation Product datasheets, test reports, and specifications
Manufacturing Know-how Production processes, BMS designs, and engineering solutions

Nothing on this website should be construed as granting any license or right to use any intellectual property of Umax Power without our express written permission.

For OEM/ODM customers, intellectual property ownership of custom designs developed collaboratively will be defined in the specific project agreement or NDA signed between the parties.

SECTION 07

Limitation of Liability

Important Notice: This section contains important limitations on our liability. Please read it carefully.

To the fullest extent permitted by applicable law, Umax Power and its directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use this website or its content.
  • Reliance on any information, product specifications, or recommendations provided on this website without independent verification.
  • Unauthorized access to or alteration of your transmissions or data.
  • Any interruption, suspension, or termination of this website or related services.
  • Misuse of products resulting from failure to follow product safety guidelines, installation instructions, or applicable regulations.

Our total aggregate liability for any claims arising from the use of this website shall not exceed the amount paid by you for the specific transaction giving rise to the claim, or USD 100, whichever is lower.

Product liability for goods sold under a formal purchase agreement is governed by the specific warranty and liability terms contained in that agreement and applicable laws of the governing jurisdiction.

SECTION 09

Terms Update Policy

Umax Power reserves the right to modify, update, or replace these Terms of Service at any time at our sole discretion. Updates may be made to reflect changes in our business practices, legal requirements, website functionality, or service offerings.

Notification of Changes

When material changes are made to these Terms, we will update the "Last Updated" date at the top of this page. For significant changes affecting active business relationships, we may also notify affected parties via email.

Continued Use as Acceptance

Your continued use of this website after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you should discontinue use of the website.

Review Recommendation

We recommend reviewing these Terms periodically to stay informed of any changes. The current version of the Terms will always be accessible on this page.

Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of this website will be resolved through good-faith negotiation, and if necessary, through appropriate legal channels.

SECTION 10

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, or if you need clarification on any aspect of our business practices, please do not hesitate to contact us. Our team is available to assist you.

We typically respond to legal and compliance inquiries within 2-3 business days. For urgent matters related to active orders, please contact us via WhatsApp for a faster response.

Questions about these Terms?

Our team is ready to help clarify any aspect of our terms or business practices.